POSITION TITLE: Technology Coordinator
GENERAL SUPERVIOSR: Chief Librarian
EMPLOYEE GROUP: 2 Year Contract
PREPARED BY: Margaret Sedgwick
DATE: March 2010        

POSITION SUMMARY:
The incumbent will be responsible for overseeing the Technology Centre, acting as liaison with the Northwestern Ontario Innovation Centre and Rainy River District Future Development Corporation, assisting staff, library customers and businesses to adapt to new information skillsets, planning and hosting workshops and tutorials, and assisting with webinars and video-conferences.  

The Technology Co-ordinator will also work one (1) day per week at the Rainy River Public Library, providing training to staff and patrons with new technologies and providing basic hardware and software support.

DIRECTION RECEIVED:
The incumbent   routinely   carries   out   the   duties   and responsibilities of the position without close supervision.   The incumbent reports directly to the Chief Librarian.

DIRECTION OF OTHERS:
The Technology Co-ordinator is without direct supervisory responsibilities.

REVENUE, ASSET AND EXPENDITURE SCOPE:
None

DUTIES AND RESPONSIBILITIES:

  • Develops and implements programs to integrate technology into the library setting, ensuring that area residents have access to on-line information and assistance to help them learn and adapt to new information skill sets.
  • Travels to Rainy River one (1) day per week to provide hardware and software support, conduct training and any related tasks as assigned for the Rainy River Public Library.
  • Provides training and digital tools to staff and public on the use of technological devices, social media, software and other digital services
  • Provides training in the use of library online resources and will regularly contact external sources to offer training programs.
  • Integrates Smartboard technology, as well as video and web-conferencing, into the overall library information infrastructure to support programming, staff and customer training, outreach activities, presentations, and long distance collaboration.
  • Researches and reviews current literature on technology and disseminates this information to library staff and clients
  • Liaises with the Town of Fort Frances IT Department, the Library's ILS provider, website developer, and other technology based third party entities that the Library may engage to provide information technology related hardware, software or systems services.
  • Performs routine maintenance on hardware and software which includes applying operating system and software updates, installing new software, troubleshooting, accessing external support services as necessary, relocating and setting up equipment including computers and assistive devices.
  • Maintains the library’s website
  • Designs promotional material for training and workshops.
  • Related duties as assigned

EDUCATION AND QUALIFICATIONS:

  • Minimum 3 year post-secondary degree / diploma in the area of library technology or computers or any related program.
  • Incumbent requires strong computer skills and a knowledge of webpage maintenance and current trends in technology.
  • Ability to communicate and establish effective working relationships with individuals (with a wide range of technical abilities), committees and organizations both within and outside the library is paramount
  • Ability to quickly learn and adapt to new technologies
  • Enthusiastic, detail-oriented, creative, good organizational and problem-solving skills, ability to multi-task

EFFORT:

  • Conducting computer searches requires continuous concentration for long to prolonged periods.  

WORKING CONDITIONS:

  • The incumbent is required to work flexible hours including evenings and weekends, as determined by customer needs and also includes one regularly scheduled evening shift per week totaling 35 hours.
  • Demands for out of town travel average 2 to 3 trips per year for training purposes with the Northwestern Ontario Innovation Centre, as well as 1 weekly trip to work in the Rainy River Public Library.
  • Additional hours average 1% or less in excess of the regular work day and relate to replacement of absentee workers and increased workload when others are absent.
  • All Library staff members are obligated to protect the privacy of library patrons who may be borrowing or searching material dealing with confidential issues.
  • 75% of the average workday is spent indoors, 50% in shared office surroundings and 50% in open areas.
  • Exposure to work-related hazards is rare.