COVID-19: Affected Town Services

Use the Ministry of Health’s self-assessment to help determine if you need to seek care. If you’re having difficulty breathing or experiencing other severe symptoms, call 911.

Always call your health care provider before visiting.

Take the Self Assessment

Changes to Specific Town Services

The Town of Fort Frances is implementing the following actions with a focus on maintaining operational continuity of essential services during this period.

The Town will continue to maintain all essential services.

Civic Centre

Last updated: September 7th, 2021

The Town of Fort Frances is pleased to announce that the Civic Centre is now open at limited capacity for walk-in bill payments.

To limit the number of patrons to the Civic Centre during the COVID-19 pandemic, we will continue to make every effort possible to handle matters over the phone, via email or mail. Residents wishing to make payment can continue to use online services, sign up for automatic payment withdrawal or deposit payments in the drop box located at the front entrance of the Civic Centre.

Where appointments are required, please contact the Town by calling the following numbers:

  • Provincial Offences – (807) 274-1676
  • Municipal Clerk – (807) 274-5323 ext. 1215
  • Chief Building Official & Municipal Planner – (807)274-5323 ext. 1216

All appointments will be made during operating hours. All patrons will be required to wear a mask and self-screen prior to entry.

Civic Centre Hours of Operation

September to June

Open 8:30 AM to 4:30 PM from Monday to Friday

Closed daily from 12:00 PM to 1:00 PM for lunch.

July & August

Open 8:00 AM to 4:00 PM from Monday to Friday

Closed daily from 12:00 PM to 1:00 PM for lunch.

Holiday Closures

The Civic Centre is closed on all statutory holidays.

After Hours

There is a drop box located near the front doors of the Civic Centre that is available after hours for items to be dropped off.

Memorial Sports Center

Last updated: September 22nd, 2021

  • The Memorial Sports Centre is open by appointment only for the Pool, Gym, and squash courts. Please call 274-4561 to book an appointment. All other areas within the MSC remain closed to the Public at this time.
  • Memberships have now been activated again, starting on July 19th, 2021. We have added the time we were closed to the end of your membership so no time has been lost due to COVID 19.
  • A fall session is being planned in the pool, and for fitness activities, once more information is available it will be communicated to the Public.
  • Tennis courts are open.

Memorial Sports Centre Entrance Requirements

All individuals 12 years of age and older are required to provide proof of having been fully vaccinated for a minimum of 14 days to be allowed entrance into the Memorial Sports Centre. This requirement is necessary each time you attend the facility. Please have your proof of vaccination and government issued ID ready for inspection when you arrive.

Other public health requirements such as wearing a mask and social distancing must continue.

Please note: There will be a 60-day grace period beginning September 22, 2021, and ending November 20, 2021, for youth aged 12 – 17 to allow for these individuals to complete their vaccination requirements. Further to this, a 60-day grace period will be extended to individuals who turn 12 during the Provincial proof of vaccination mandate to allow them to complete the vaccination process.

The Town implemented their blanket approach to vaccination proof at the Memorial Sports Centre because there are a wide variety of activities under one roof that have varying vaccination requirements. To be able to provide a simple and consistent policy for the public and staff, it was decided that a blanket policy for the entire facility would be implemented. There are several circumstances where an individual would be both allowed and then denied using the facility depending on their activity. To avoid having staff make judgement calls and be put into difficult situations, the blanket approach, although not perfect was seen as the best alternative. The Town was informed on Tuesday September 21, 2021, that user groups could not screen their own users, so a third-party provider has been contracted to provide the screening service.

For further information contact June Caul, Mayor at or Aaron Bisson, Recreation & Culture Manager at

Sorting Gap Marina

Last updated: September 7th, 2021

  • The Sorting Gap Marina and McIrvine Boat Launches are open.
  • Dock Slip rentals are available on the ActiveNet site under the Spring 2021 season.


Last updated: September 7th, 2021

  • Open Tuesday through Saturday from 10:00 AM to 5:00 PM.


Last updated: September 7th, 2021

  • Open Monday through Thursday from 10:00 AM to 8:00 PM.
  • Open Friday from 10:00 AM to 6:00 PM.
  • Open Saturday from 10:00 AM to 5:00 PM.

Senior Center

Last updated: September 7th, 2021

  • Open Monday through Saturday from 8:00 AM to 4:00 PM.

Sunny Cove Camp

Last updated: September 7th, 2021

  • This facility is closed to the public.

Public Works Office

Last updated: July 13th, 2021

  • The Public Works Office is closed to the public.

Water and Sewer

Last updated: July 13th, 2021

  • All in-building work (such as plugged sewers) is being completed.
  • Citizen’s are urged to not flush anything except for human waste and toilet paper down toilets. Wipes are not flushable!

Waste Management

Last updated: July 13th, 2021

  • The Landfill is open.
  • Cash is not preferred at the Landfill. The scale shack accepts credit and debit and has tap to pay.
  • Citizens are expected to practice physical distancing when out of their vehicles and dumping garbage into the landfill.


Last updated: July 13th, 2021

  • Point Park Beach is open, users are reminded to practice physical distancing.
  • One public washroom is open at the Point Park for users. Users are to note that the washrooms are disinfected twice daily and users are using at their own risk.
  • Park equipment is open.
  • Picnic areas in parks are open.
  • All green spaces are open for walk-through access, but individuals must always maintain a physical distance of at least two metres apart from others.


Last updated: July 13th, 2021

  • Internments are taking place following Provincial guidelines


Last updated: July 13th, 2021

  • The Fort Frances Airport Terminal is closed to the public, other than those arriving or departing by aircraft.
  • Operating hours have not changed.
  • Airfield maintenance services are being completed as usual, including aircraft fueling.

Fire Rescue Service

Last updated: June 29th, 2021

The Chief Fire Official has declared a "Restricted Fire Zone - Total Fire Ban" in the Town of Fort Frances as of June 29th, 2021 at 4:00 PM Central Standard Time.

This fire ban applies to all open-air fires, including all fire pits, cook stoves, and campfires that use solid fuels such as wood or charcoal.

Cooking grills & appliances with a mechanical shutoff, such as propane or natural gas cooking equipment, fire bowls, and fire pits are permitted. Residents of Fort Frances must always use extreme caution when operating these type of cooking grills and appliances.

The fire ban is being implemented due to the hot, dry conditions, as well as the fire threat throughout the Fort Frances area.