COVID-19: Affected Town Services

Use the Ministry of Health’s self-assessment to help determine if you need to seek care. If you’re having difficulty breathing or experiencing other severe symptoms, call 911.

Always call your health care provider before visiting.

Take the Self Assessment

Changes to Specific Town Services

The Town of Fort Frances is implementing the following actions with a focus on maintaining operational continuity of essential services during this period.

The Town will continue to maintain all essential services.

Civic Centre

Last updated: February 4th, 2022

The Civic Centre is open to the public.

The Town will continue to maintain all essential services by appointment where the office is required to close.

Residents wishing to make payments can use online services or drop off their payments in the drop box located at the front entrance of the Civic Centre. In addition, residents can enter the Civic Centre and make payments at the counter.

Appointments are preferred for those listed below, so please contact the Town by calling the following numbers:

  • Municipal Clerk – (807) 274-5323 ext. 1215
  • Chief Building Official & Municipal Planner – (807) 274-5323 ext. 1216

All appointments will be made during operating hours. All patrons will be required to wear a mask and self-screen prior to entry.

Civic Centre Hours of Operation

September to June

Open 8:30 AM to 4:30 PM from Monday to Friday

Closed daily from 12:00 PM to 1:00 PM for lunch.

July & August

Open 8:00 AM to 4:00 PM from Monday to Friday

Closed daily from 12:00 PM to 1:00 PM for lunch.

Holiday Closures

The Civic Centre is closed on all statutory holidays.

After Hours

There is a drop box located near the front doors of the Civic Centre that is available after hours for items to be dropped off.

Memorial Sports Center

Last updated: January 5th, 2022

  • The Memorial Sports Centre is closed to the public.

Sorting Gap Marina

Last updated: September 7th, 2021

  • The Sorting Gap Marina and McIrvine Boat Launches are open.
  • Dock Slip rentals are available on the ActiveNet site under the Spring 2021 season.

Museum

Last updated: January 5th, 2022

  • The Museum is closed to the public.

Library

Last updated: January 5th, 2022

  • Open @ 50% capacity from Monday through Thursday from 10:00 AM to 8:00 PM.
  • Open @ 50% capacity from Friday from 10:00 AM to 6:00 PM.
  • Open @ 50% capacity from Saturday from 10:00 AM to 5:00 PM.

Senior Center

Last updated: January 5th, 2022

  • The Senior Centre is closed to the public.

Sunny Cove Camp

Last updated: September 7th, 2021

  • This facility is closed to the public.

Public Works Office

Last updated: July 13th, 2021

  • The Public Works Office is closed to the public.

Water and Sewer

Last updated: January 6th, 2022

  • All in-building work (such as plugged sewers) has been suspended.
  • Citizen’s are urged to not flush anything except for human waste and toilet paper down toilets. Wipes are not flushable!

Waste Management

Last updated: July 13th, 2021

  • The Landfill is open.
  • Cash is not preferred at the Landfill. The scale shack accepts credit and debit and has tap to pay.
  • Citizens are expected to practice physical distancing when out of their vehicles and dumping garbage into the landfill.

Parks

Last updated: January 6th, 2022

  • All outdoor rinks are open with benches placed outdoors for residents to change into their skates. No warming shacks are open.
  • All green spaces are open for walk-through access, but individuals must always maintain a physical distance of at least two metres apart from others.

Cemeteries

Last updated: July 13th, 2021

  • Internments are taking place following Provincial guidelines

Airport

Last updated: July 13th, 2021

  • The Fort Frances Airport Terminal is closed to the public, other than those arriving or departing by aircraft.
  • Operating hours have not changed.
  • Airfield maintenance services are being completed as usual, including aircraft fueling.

Fire Rescue Service

Last updated: January 6thth, 2022

The Fire Hall is closed to the public.

If you have any questions or need information, please contact the Fort Frances Fire Rescue Service by calling the following number: (807) 274-9841.